How to order otc from aetna - You may call OTC Health Solutions at 1-888-628-2770. TTY users shouldcall 1-888-628-2770. Hours of operation are from 9 a.m. to 5 p.m., Monday through Friday. If you need to speak with an Aetna Better Health of Virginia (HMO SNP) Member Services representative, please contact 1-855-463-0933. TTY users should call711.

 
There are four ways to buy OTC products with your quarterly allowance. 1. Online. Visit Aetna.NationsBenefits.com. 2. By phone. Call a Nations OTC Member Experience Advisor at 1-877-204-1817 (TTY: 711). They’re available 24/7. 3. By mail. Simply fill out and return the order form in your OTC catalog. In person. Visit participating retail .... Guaifenesin and nyquil

Just call 1-800-822-2447 (TTY: 711). When you call, have a list of your prescription medications ready. We can check them for you. Understand your medication. Be sure to tell your providers about all the medications you take. This includes OTC medications, vitamins and supplements. Understand what your medication is for and how to take it.We’ll mail them directly to you. Just have your member ID number ready when you place your order: Online: Just sign in with your member ID and password. Or create a new account if you’re a first-time visitor. By phone: You can call OTC Health Solutions at 1-888-628-2770, Monday through Friday, 9 AM to 8 PM.We would like to show you a description here but the site won’t allow us.Call the TOLL FREE PHONE NUMBER to the Company Website or Online Account Phone Number / OTCHS Member Services: 1-833-331-1573 (TTY: 711) OTC Health Solutions (OTCHS) was established in 2001. From that time on, this company expanded impressively and is currently collaborating with a varied selection of health insurance companies with the purpose ...You can also order by phone or in store. Get the things you need. Every month. In store or delivered to your door. As a CVS Health company, we’re offering you this $25 OTC benefit as part of your Aetna Better Health® of Illinois benefits. You can use the money to spend on a variety of health products, like:"The Aetna OTC card covers a wide range of product categories that promote health and wellness." Top Selling Products With the Aetna OTC Card. The Aetna OTC card is a popular choice among cardholders who want to purchase health and wellness products. The card allows members to access a wide range of top-selling items that promote well-being.Loading... ... Loading...Quarterly frequency and rollover. Who to call with questions. Members who have questions about how to use their card should call Nations at 877-204-1817 (TTY:711). Additional resources. If you have any questions, call us today at 866-568-9649! For all other questions, please contact your Aetna Medicare Broker Manager.We would like to show you a description here but the site won't allow us.NationsOTC offers easy and convenient ways to order over-the-counter products. Member receives their OTC benefit information from their plan. Member chooses to order online, by phone, mobile app, or mail. Member places their order for approved OTC products. Order is shipped with nationwide 2 business day delivery at no additional cost.Fall Prevention. As you get older, falls are more likely. That's because your reaction time slows. Your muscles and joints may become stiffer, making them less flexible. Illness, medications, and vision changes can also affect your balance. A fall could leave you unable to live on your own. To make your home safer, follow these tips:Get the Aetna Health℠ app. New users can register to access and existing members can log in to Aetna's secure member website to manage their health benefits. Track your claims, view your member ID card, refill prescriptions or find a nearby doctor or hospital.Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Health benefits and health insurance plans contain exclusions and limitations. See all legal notices. Learn how the Aetna's pharmacy services can help you get your ...We would like to show you a description here but the site won't allow us.There are four ways to buy OTC products with your quarterly allowance. 1. Online. Visit Aetna.NationsBenefits.com. 2. By phone. Call a Nations OTC Member Experience Advisor at 1-877-204-1817 (TTY: 771). They’re available 24/7. 3. By mail. Simply fill out and return the order form in your OTC catalog. 4. In person. Visit participating retail ...For questions, please call us at 1-844-286-2174, Monday-Friday, 8 a.m. to 6 p.m. (CT). *Your plan may also cover other blood glucose meters. Copayment, copay or coinsurance means the amount a member is required to pay for a prescription in accordance with a Plan, which may be a deductible, a percentage of the prescription price, a fixed ...OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. Through Aetna Better Health of Texas, we are pleased to offer you all the benefits of your health plan. For the full list of medical services refer to your member handbook.Aetna® Medical, Dental/Vision members. Over-The-Counter Health Solutions® We want to make setting up your account as smooth as possible. Please take a moment to read through the details below carefully. Troubleshooting: Creating an account . Create your Over- The-Counter Health Solutions account in four simple steps.Check benefits. Medicare Advantage plans offer a wide variety of benefits such as dental, vision, and hearing coverage, concierge services, gym memberships and fitness benefits, and more.Refresh. Feedback We would like to show you a description here but the site won’t allow us. up the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 2. 3 New! The OTC Health Solutions App Get the most out of your benefit using our mobile app! Simply download the OTC Health Solutions app from the App Store (iOS) or Google Play (Android), to get …Yes. You can find it on the front of your Aetna Better Health® Kids health plan ID card. How much is my OTC benefit? You have $30 per month. You choose how to get your monthly OTC items. BY PHONE. Call 1-888-628-2770, TTY: 711 to order by phone. O NLINE.TTY/TTD users should call 1-877-672-2688. Hours of operation: Monday through Friday 9 a.m. to 5 p.m. Aetna Better Health of Virginia (HMO SNP) Member Services: You can call us to ask questions about Your Personal Health and Wellness Shop benefit or concerns with OTC Health Solutions. Representatives are available by calling 1-855-463-0933.5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent. Note:2024 Aetna Better Health® of Florida Over the Counter (OTC) Item Catalog. Please keep this valuable booklet nearby. You'll need it to look up the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 2. New! The OTC Health Solutions AppAs an Aetna® member, you have an OTC benefit through NationsBeneits. You can use the benefit allowance you receive with your Aetna Medicare Advantage plan to buy certain OTC products online, by phone or through the mail. This catalog lists the OTC products you can order online, by phone or through the mail.How it works. All you have to do is enroll your web browser as a "trusted browser" before logging into your member website. If you login through a different web browser we will send you a verification code to confirm your identity. You'll receive this code via phone or email.We’ll mail them directly to you. Just have your member ID number ready when you place your order: Online: Just sign in with your member ID and password. Or create a new account if you’re a first-time visitor. By phone: You can call OTC Health Solutions at 1-888-628-2770, Monday through Friday, 9 AM to 8 PM.1. Add your OTC Network card. Go to your Instacart Account Settings to add your card as a payment method. 2. Choose a store and find "OTC Network" items. Eligible items are marked with an "OTC Network" label. 3. Check out with your OTC Network card. At checkout, make sure OTC Network is selected as a payment method.You can talk to an agent Monday to Friday, from 9 AM to 8 PM local time. Please have your order ready before you call. How to place an order by phone (IVR system): • Call OTCHS using the phone number on file. The phone number on file is provided to OTCHS by your health plan.25 Jan 2024 ... Aetna Dental is known for its extensive network of dentists and comprehensive coverage options, ensuring individuals and families can find the ...Just visit your Member Portal. Or access MyActiveHealth with your smartphone. You can call 1-855-231-3716 to ask for a printed copy of the health survey. You can also ask for info on health conditions and wellness topics in print.You can still receive your order by mail, but now you can also use your OTC benefit at select CVS Pharmacy locations. OTCHS Dedicated Section. ... You'll need it to look the OTC items you want to order. 9aetna Aetna Better Health@of Louisiana OTC Health Solufions OCVSHealth@ Title: OTCHS One Page Reference Guide - Generic Stuffer V4 Author: CQFThe Caring for You kits are a one-time liberalization of an Aetna Medicare Advantage member over-the-counter benefit. Kits will be sent to members who were enrolled on or before August 1, 2020. The kits began shipping last week and will continue throughout the fall. This action builds on overall efforts by Aetna to help its Medicare members ...The OTC benefit offers eligible members an easy way to get generic over-the-counter health and wellness products by mail. Members may order from a list of approved OTC items and then have the products mailed directly to their home home address. It also referred to as: CVS Pharmacy over-the-counter (OTC) benefitAETNA National AetnaMedicare.com. Y0001__NR __0009 __21983b __2021 __C. Here are three convenient ways to place an order. Choose the way that works best for you. Online ... How to place an order by phone: 1. Call OTC Health Solutions (OTCHS) using the phone number on file. 2. Once the system locates your account you will be askedWe would like to show you a description here but the site won’t allow us.Skip to main content. Log in. Oops! Something went wrong. An error was encountered while fetching your balance data.It is found on the front of your Aetna health plan ID card. What is the OTC allowance? The OTC allowance is an easy way to get over-the-counter health and wellness products. Just go to any OTC Health Solutions-enabled CVS® HealthHUB™ or CVS Pharmacy® store. How much is my OTC allowance? The allowance is $25 per quarter, per member.If you order too early, the pharmacy won't give you the refill until the approved date. You can get prescription drugs shipped directly to your home. Often, mail-order drugs arrive within 7 to 10 days. Call the number on your ID card if you don't get your mail-order drugs within this time. You can also sign-up for automated mail-order delivery.this catalog where it’s handy. You can use it to place future orders. It also has helpful information such as: • Instructions on how to place an order • Order form and postage …You can order either in store, over the phone or online. Are you a Medicare Insurance Agent? Learn about our free Medicare lead program To view the 2022 Aetna OTC Benefit flyer; click here. To order in store: 1. Look in your Aetna OTC catalog 2022 to find the items you want to purchase.Aetna Medicare Advantage members receive $30 to spend every three months. View the OTC catalog to get started. You can request a printed OTC catalog by calling Member Services at 1-866-241-0262 (TTY: 711), Monday–Friday, 8 AM–8 PM ET.There are four ways to buy OTC products with your quarterly allowance. 1. Online. Visit Aetna.NationsBenefits.com. 2. By phone. Call a Nations OTC Member Experience …GC-15 (5-12) R-POD. Over-the-Counter (OTC) Medical Expense Reimbursements. The list below is not intended to be all-inclusive, but is rather to answer frequently asked …With the Aetna Healthy Benefits card, members can purchase on-the-counter medications and other eligible items from participating retailers. One of the standout features for many Aetna insurance holders is the convenience of using their benefits at pharmacies for prescription medications, over-the-counter products, and sometimes even other ...Health plans are offered or underwritten or administered by Aetna Health Inc. (Florida), Aetna Life Insurance Company, Aetna Health of Utah ... over-the-counter health and wellness items at CVS® retail stores and online. ... qualifying items in any order within the transaction. For in-store use only. 4 .To track your order, press 3. To cancel an order, press 4. Call OTC (OTCHS) number. To report an issue with your order, press 5. To order a catalog, press 6. 2. Once the system. locates your account you will be asked to input your date of birth in MMDD format.your order,press 5 1 Call OTC HealthSolutions (OTCHS)using the phone numberon file. To order a catalog ,press 6 RETURN POLICY: Due to the personal nature of the products, no returns or exchanges are allowed. If you haven’t received your order or if you received a defective or damaged item, please call OTC Health Solutions within 30 days of placing …Visit: https://www.healthmanagementcorp.com/www-cvs-com-otchs-myorder/ to View or access the FREE GUIDE on how & where to go to manage (login / register / en...Get a credit every quarter for OTC products. Get more help with your everyday needs. Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard® every quarter for covered over-the-counter (OTC) products. Shop in-store or online for pain relievers, cold remedies, toothpaste, vitamins and more.Finding your order status. Confirming your order. Once your order has been placed, we'll send you a confirmation email verifying that we've received your order and are processing it. Finding your order status. Sign in to your CVS.com® account with Prescription Management and visit Prescription Details.Usage Locations: The Aetna Payment card and OTC benefits can be used at any CVS Pharmacy nationwide. It's also possible to order online or by phone, but CVS Pharmacy locations inside other stores like Target or grocery stores are not eligible for the benefit. Fast Facts.Check benefits. Medicare Advantage plans offer a wide variety of benefits such as dental, vision, and hearing coverage, concierge services, gym memberships and fitness benefits, and more.See full list on otch.cvs.com The OTC benefit offers eligible members an easy way to get generic over-the-counter health and wellness products by mail. Members may order from a list of approved OTC items and then have the products mailed directly to their home home address. It also referred to as: CVS Pharmacy over-the-counter (OTC) benefitLogging into your WellCare OTC account is a simple and straightforward process. WellCare OTC is an online platform that allows you to manage your over-the-counter (OTC) medications...allowed. If you haven't received your order or if you received a defective or damaged item, please call OTC Health Solutions within 30 days of placing your order. - If your item is not in stock, an item of similar or greater value may be substituted in your order. #3 By Phone: Orders can be placed by calling 1-888-628-2770 (TTY: 711).In Network: |Over-the-counter (OTC) items:|$60 quarterly amount (allowance) to purchase approved OTC health and wellness products like first aid supplies ...We would like to show you a description here but the site won't allow us.Plan features and availability may vary by service area. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 10 days. You can call 1-866-235-5660 (TTY: 711), 24 hours a day, 7 days a week if you do not receive your mail-order drugs within ... Your OTCHS order can be placed at any time during the month. Orders must be submitted by 11:59 p.m. E.S.T. to be processed that day. Call OTC Health Solutions for help at 1-888-628-2770 Ordering OTC products has never been easier. Mail • Select the items you would like to buy • Complete the order form in the back of this catalog • Send your completed order form using the postage-paid envelope attached to this catalog to: NationsOTC 1801 NW 66th Avenue, Suite 100 Plantation, FL 33313With the Aetna Healthy Benefits card, members can purchase on-the-counter medications and other eligible items from participating retailers. One of the standout features for many Aetna insurance holders is the convenience of using their benefits at pharmacies for prescription medications, over-the-counter products, and sometimes even other ...Username / Email. Sign-in Options. NextAt Aetna Better Health of Illinois, we have experience you can count on. And we help you live your healthiest life. That's why we offer a variety of specialty services to help you reach all your health goals. In 2024, we've added personal nutrition services when you qualify. And, get $45 each month to spend on diapers, as well as a car seat ...Contact OTC To place an order, click on "Place Your OTC Order Online" below or call: 1-877-494-2892 (TTY: 711), from 5 a.m. to 5 p.m. (PT), Monday through Friday. aetna over the counter login Related formsPlan features and availability may vary by service area. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 10 days. You can call 1-866-235-5660 (TTY: 711), 24 hours a day, 7 days a week if you do not receive your mail-order drugs within ...Select your plan below to access your OTC Health Solutions site. A. AbsoluteTotalCare. Aetna Better Health KY Kids. Aetna Better Health KY Period Promise. Aetna Better Health Kids (PA) Aetna Better Health Premier Plan (MMAI) Aetna Better Health Virginia - New Moms. Aetna Better Health of Florida.When you’re ready to get started with mail order, you’ll need to register first. You can do that in three ways: Online. On your secure member website, select "Pharmacy." Then, select the drop-down menu and choose "New Mail-Order Request" to walk through the mail-order process. By phone. Call Member Services at 1-833-570-6670 (TTY: 711). …We would like to show you a description here but the site won’t allow us.Call OTC Health Solutions at 1-833-331-1573 (TTY: 711). You can speak with an agent 9 AM to 8 PM local time, Monday through Friday. Order a catalog. Call Aetna Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Contact Member Services.Shop You can now use your OTC benefit card online. Check your plan for item eligibility. and other products at Walgreens. Pickup & Same Day Delivery available on most store items.5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent.You will need it to look up the OTC items you want to order. It contains steps on how to order online, by phone or in store. 2. Three convenient ways to place an order. Choose the way that works best for you: #1 By phone: Orders can be placed by calling OTCHS at . 1-888-628-2770 (TTY: 711). You can speak to a liveOver-the-Counter (OTC) 2023 | ITEM CATALOG. Keep this booklet where you can easily get to it. You'll need to reference this often and use it to help you order. Use this to place an OTC order between January 1, 2023 and December 31, 2023. Please keep this valuable booklet nearby.Aetna considers the following medically necessary for persons wih diabetes: Diabetes Self-Care Programs. ... Furthermore, the combination of 1st and 2nd order derivatives, cumulative sum and Fourier analysis identified both subtle and sudden changes in glucose management; thus, helping in the evaluation of dietary and medical interventions. ...Ordering Your OTC Products Products: Available over-the-counter items include health and wellness products that do not require a prescription. Ordering: You can use this catalog and the attached form to mail in your order. You can also call us at 833-SHOP-OTC (833-746-7682) TTY: 711, or visit NationsOTC.com to order online.Members will need to have their Aetna member ID to place an order. There are three ways to order: By phone (toll-free): 1-833-331-1573 (TTY: 711) Monday to Friday, 9 AM to 8 …We provide complete customization so you can offer your members convenient access to healthy food choices. For example, the grocery benefit could be integrated with our over-the-counter (OTC) benefit, introduced on a standalone basis, offered as a reward, or included as part of a flex benefit card program. Any one or more programs can be ...Referrals: Aetna Medicare Advantra Eagle (HMO‑POS) doesn't require a referral from a PCP to see a specialist. Keep in mind, some providers may require a recommendation or treatment plan from your doctor in order to see you. • Prior authorizations: Your provider will work with us to get approval before you receive certain services. • No-cost over-the-counter (OTC) benefit Aetna Better Health Kids members can purchase $30 worth of eligible OTC products each month (that's $360 every year). You can order online, by phone or in most CVS Health® stores across Pennsylvania. order or court order on your plan. - You must ... If you purchase DME, that purchase is only eligible for coverage ... counter (OTC) drugs), even if a prescription ...Step 2: Complete and mail an Aetna Rx Home Delivery Order Form and Patient Registration Form along with your new prescription(s) and payment to Aetna Rx Home Delivery. OR:Have your doctor fax your prescription(s) and completed Order Form to 1-866-681-5166. Note: Your shipment ofStep one: Know your medications. Make a list of all prescription medications you take currently and be sure to update the list when one of your doctors adds a prescription or tells you to stop taking a particular drug. To make sure your list is accurate, take the information from any pill bottles you have, noting not only the name of the ...Company Summary: OTC Health Solutions started in 2001. They have started to collaborate with a number of health companies with the purpose of providing a more reasonably priced solution to combat the constantly increasing cost of healthcare. They presently provide home delivery of over the counter items to a vast number of existing members.Mail: You can place an order by mailing a completed order form (found in the OTC Benefit Catalog) to: Alabama FlexCard. 4613 N. University Drive, #586. Coral Springs, FL 33067. Phone: You can place an order by phone Monday through Friday from 8 a.m. to 8 p.m. ET. Just call the FlexCard Member Service line at 1-800-962-1964, TTY 711.Order by phone at 1-888-262-6298, Monday through Friday, 9 a.m. to 8 p.m. Eastern to have items shipped to your home. Shop in person at select CVS stores. Check the store locator. or call OTC Health Solutions at 1-888-628-2770 (TTY: 711) to find a store nearby. Use your child's $25 a month to get items like baby wipes, allergy products, pain ...

The OTC Health Solutions App makes it more convenient and quick to ring up items at a store. It is as easy as 1, 2, 3. • Approved items • Non-approved items 1. Scan or enter the items' barcode inside of the store to confirm if it is approved. 2. Show the cashier your digital barcode for faster check out. 3.. Gas stations that sell vuse pods near me

how to order otc from aetna

Aetna and CVS Caremark® are part of the CVS Health® family of companies. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 10 days. You can call 1-866-235-5660 (TTY: 711), 24 hours a day, 7 days a week if you do not receive your mail ...When you’re ready to get started with mail order, you’ll need to register first. You can do that in three ways: Online. On your secure member website, select "Pharmacy." Then, select the drop-down menu and choose "New Mail-Order Request" to walk through the mail-order process. By phone. Call Member Services at 1-833-570-6670 (TTY: 711). By ...For help with your order: Call OTC Health Solutions at 1-888-628-2770 (TTY ... In store or delivered to your door. As a CVS Health company, we’re offering you this $15 OTC benefit as part of your Aetna Better Health® benefits. You can use the money to spend on a variety of health products, like: Cold remedies (Cough drops, sore throat spray ...Ordering OTC products has never been easier. Mail • Select the items you would like to buy • Complete the order form in the back of this catalog • Send your completed order form using the postage-paid envelope attached to this catalog to: NationsOTC 1801 NW 66th Avenue, Suite 100 Plantation, FL 33313Get the Aetna Health℠ app. New users can register to access and existing members can log in to Aetna's secure member website to manage their health benefits. Track your claims, view your member ID card, refill prescriptions or find a nearby doctor or hospital.You can also order by phone or in store. Get the things you need. Every month. In store or delivered to your door. As a CVS Health company, we’re offering you this $25 OTC benefit as part of your Aetna Better Health® of Illinois benefits. You can use the money to spend on a variety of health products, like:What is the Over-the-Counter (OTC) benefit? The benefit lets you get over-the-counter items by going to any allowed stores. You can also order ... If you have not received your order within 14 days please call OTC Health Solutions at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time.Other marks are the property of their respective owners. 09052023. HealthTeam Advantage, a product of Care N' Care Insurance Company of North Carolina, Inc., is a PPO and HMO Medicare Advantage plan with a Medicare contract. Enrollment in HealthTeam Advantage depends on contract renewal. MULTI-PLAN_2024OTCCatalog_C. 9947-84209-00.Get a credit every quarter for OTC products. Get more help with your everyday needs. Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard® every quarter for covered over-the-counter (OTC) products. Shop in-store or online for pain relievers, cold remedies, toothpaste, vitamins and more.Over-the-counter (OTC) benefit SilverSneakers Vaccines ... If you’re enrolled in a standard Aetna Medicare Plan (HMO) If you get coverage from an out‐of‐network provider, your plan won’t cover their charges. ... Aetna Medicare plan members can order online or call 1-877-764-5390 ${tty} to order. Use order code 123AET200.Aetna makes no representations and accepts no liability with respect to the content of any external information cited or relied upon in the Clinical Policy Bulletins (CPBs). The discussion, analysis, conclusions and positions reflected in the Clinical Policy Bulletins (CPBs), including any reference to a specific provider, product, process or service by …Aetna Explorer Plan 2023 OTC catalog Aetna OTC catalog 2023 for Value & all other plans There are 5 different ways to place an OTC order: Purchase items in-store. Use your Extra Benefits Prepaid Card at a nearby participating stores. Find a retail location at Aetna.NationsBenefits.com or by calling NationsBenefits at 1-877-204-1817. You will ...We would like to show you a description here but the site won't allow us.The medical insurance part of your plan covers:*. Diabetic supplies: Supplies by OneTouch, the exclusive diabetic supply maker for Aetna Medicare. These include test strips, glucose meters, solutions and lancets. See below for more information about OneTouch®. Therapeutic shoes and inserts. Most insulin used in a Medicare-covered …As an Aetna® member, you have an OTC benefit through NationsBeneits. You can use the benefit allowance you receive with your Aetna Medicare Advantage plan to buy certain OTC products online, by phone or through the mail. This catalog lists the OTC products you can order online, by phone or through the mail.NationsOTC offers easy and convenient ways to order over-the-counter products. Member receives their OTC benefit information from their plan. Member chooses to order online, by phone, mobile app, or mail. Member places their order for approved OTC products. Order is shipped with nationwide 2 business day delivery at no additional cost.You can find your Evidence of Coverage (EOC), Summary of Benefits, Star Ratings, Formulary — Prescription Drug Coverage, Over-the-counter (OTC) benefit catalog, and more. If you're in a Medicare Advantage plan, your plan name is listed on your member ID card. If you're in a plan with prescription drug coverage only (PDP), look at the "S ...Yes, go to the My Account page on the SCAN OTC website and click on Order History. That will take you to a list of all of your orders, including those placed by mail or over the phone. Or you can call 1-877-494-2892 (TTY: 711) to find out the status of your order..

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